We’ve updated our Terms of Purchase with the release of our new membership levels and benefits. With this revision comes a new set clear set of guidelines for our players. Below are the Terms and Conditions of Sale that contain those guidelines.

Please review your order carefully following your purchase to be sure that it is correct. If you do not receive in order number (in the form of a confirmation page or email) after submitting payment information, or if you receive an error message or service interruption after submitting payment information, we ask that you please call the league office at 617-440-PUCK to confirm that your order was placed successfully. If it was not, it’s likely that only you may be aware of any problems that may have occurred during the purchase process.

All durable goods that are in their original condition may be returned for a full refund within 30 days or purchase, with the exception of clearance items (denoted with a price that ends in .01).

Jerseys that have been taken out of the package can still be returned, provided that they have not been worn or washed.

How to get a return started

To return an item, contact the StinkySocks Hockey league office at 617-440-PUCK to obtain a return authorization number and then return your items via a traceable carrier. All returns should be addressed to:

StinkySocks Hockey
369 Congress St, Floor 6R
Boston, MA 02110

Where’s my money?

Once your return is received it will be processed within 2 business days. Once processed, your refund will be issued to the original form of payment and you will receive an automated notice for refund via email. Funds leave our bank immediately but please allow 2-5 business days, depending on your bank, for the refund to appear on your credit card or bank statement. Refunds issued back to a StinkySocks Hockey gift code are available for use immediately following confirmation of your refund.

Shipping

Unfortunately, we cannot refund shipping charges and you are responsible for covering the cost of shipping your item(s) back. In order to save on shipping, we welcome you to stop by our office to make your return or exchange.

Right and Agreement to Participate

By purchasing a Standard Game or skills clinic through No Commitment Hockey (“NCH”), you are purchasing the non-transferable right to participate in the Standard Game or skills clinic that you have selected, provided that you meet the qualifications for eligibility. You agree to be bound by these terms and conditions and the rules and policies of the league. Since your attendance directly affects the experience of other players, you agree to give notice to the league in accordance with our attendance policy in the event that you cannot attend the game that you have purchased.

Minimum Thresholds

There must be at least 8 skaters and 2 goalies OR 10 skaters and 1 goalie scheduled for an Standard Game in order for a game to proceed. If that threshold is not met, it will be necessary for StinkySocks Hockey to cancel that game. Please note that the actual amount of skaters/goalies may be different than those scheduled if there is/are no call/no show(s).

Goalie Promise

Although StinkySocks Hockey cannot guarantee two goalies at any game, we do guarantee that we’ll do everything in our power to ensure that there are two goalies scheduled. In the event of a goalie callout or vacancy, most goalie spots are filled on their own through the Goalie No Commitment Hockey program. If a spot remains, the league office takes the every reasonable step to avoid having a game without a goalie, including the placement a goalie from our Goalie Reserve program, if available.

As a result of our goalie process, it is rare that there is a game that goes forward without two scheduled goalies. However, on occasion there may be a scheduled goalie who does not appear (no call/no show) or calls out too late for another goalie to be placed, resulting in a game without a goalie. In that event, we remain committed to ensure that doesn’t recur though a follow up process that’s governed by our goalie attendance policy.

Cancellations or Changes by the Player

NCH games can be canceled for any reason with a full refund by contacting the league office within 3 hours of booking, provided that the game time is more than 4 hours from the time of cancellation. After that time period, you may cancel up until 48 hours prior to your game for a refund in the amount of 25% of your original purchase price, that can be used at the time of cancelation towards any other game.

Additional Game Change Benefits for Players with Full Time Member, Veteran Member, and Unlimited Member status – Players in these categories may transfer into any Hot List game at no cost or apply a $10 credit towards any other game when calling out in advance of their scheduled game. The chosen game must be available at the time the game callout is processed, regardless of whether that game is scheduled before or after the player’s originally scheduled game. Under this benefit, you must select a game to transfer into on or before the date of the canceled game.

Additional Unlimited Membership Holders – Unlimited Membership Holders may cancel any No Commitment Hockey game for a full refund to the original form of payment, provided that the callout is received more than 3 hours in advance.

Cancellation by StinkySocks Hockey

In rare cases it is required for StinkySocks Hockey to cancel a scheduled game. Some games may be canceled in the event of weather. All weather-related decisions are deferred host facility as the entity in the best position to make a responsible decision based on the conditions in their area. Facilities may also deem it necessary to cancel a game if they are unable to provide a safe or otherwise usable playing surface.

In the event of a cancelation we will make every attempt to contact players. To facilitate that, it is important to have current contact information on your game order. Players are notified by text message, phone, and/or email. If you would like to be notified by text message (usually the quickest way to get out the message), please be sure that the primary phone number on your order is a number capable of receiving text messages. For any game canceled by StinkySocks, NCH players may choose to switch to any other game that’s available at that time, be issued a gift code to be used in the future, or receive a refund to the original form of payment.

INJURIES – If you become injured at any point prior to your NCH game you may cancel your game and receive a credit in the amount of 50% of the price paid for the game, provided that notification and documentation (if applicable) is received at least 4 hours prior to your game. If you are able to find another eligible player to register for the game, backfilling your own spot, then you will receive a credit in the full amount of the price paid. If the injury did not occur in a StinkySocks Hockey game then a doctor’s note stating the nature of your injury and a recommendation that you not play hockey must be provided to be eligible for cancellation. All injury credits are issued as a StinkySocks Hockey gift certificate codes that do not expire so that you can play again when you’re fit to do so.

Unfortunately, we cannot provide a refund or credits for any cancellation not covered above, including but not limited to, change of schedule, illness, weather, or other unforeseen circumstance.

Please note that certain players may be entitled to additional membership level benefits that provide more flexibility for NCH game cancellation. Game cancellations cannot be reversed.

Right and Agreement to Participate

By registering for a StinkySocks Hockey Season Pass, you are purchasing the non-transferable right to participate in each Standard Game that is stated to be a part of that season pass, provided that you meet the qualifications for eligibility. You agree to be bound by these terms and conditions and the rules and policies of the league. Since your attendance directly affects the experience of other players, you agree to give advance notice to the league in accordance with our attendance policy in the event that you cannot attend a game that is a part of your season pass.

Minimum Thresholds

There must be at least 8 skaters and 2 goalies OR 10 skaters and 1 goalie scheduled for a Standard Game game in order for a game to proceed. If that threshold is not met, StinkySocks Hockey will cancel the game and all players in that game will be offered a replacement game or full refund. Please note that the actual amount of skaters/goalies may be different than those scheduled if there is/are no call/no show(s).

Goalie Promise

Although StinkySocks Hockey cannot guarantee two goalies at any game, we do guarantee that we’ll do everything in our power to ensure that there are two goalies scheduled. In the event of a goalie callout or vacancy, most goalie spots are filled on their own through the Goalie No Commitment Hockey program. If a spot remains, the league office takes the every reasonable step to avoid having a game without a goalie, including the placement a goalie from our Goalie Reserve program, if available.

As a result of our goalie process, it is rare that there is a game that goes forward without two scheduled goalies. However, on occasion there may be a scheduled goalie who does not appear (no call/no show) or calls out too late for another goalie to be placed, resulting in a game without a goalie. In that event, we remain committed to ensure that doesn’t recur though a follow up process that’s governed by our goalie attendance policy.

Cancellation of Season Pass Registrations

The purchase of an Season Pass can be canceled at any time up until 2 weeks prior to the date that the first game is scheduled for a full refund to the original form of payment.

INJURIES – If you become injured at any point prior to or during your season you may cancel your season pass with the following options:

  1. Receive a credit equal to 50% of the prorated cost of the remaining games. Any remaining payment plan balance will be paid off with the credit, with the remainder refunded to the original form of payment.
  2. If you are able to find an eligible player to register for the remaining games of the season then you will may receive a credit equal to 100% of the prorated cost of the remaining games, less any payment plan balance.
  3. Use your full time member benefits that can be applied to any game(s) scheduled within 3 months of return, rather than the usual requirement to select a game that takes place on or before the date(s) of your canceled game(s).
  4. If you plan to return within one calendar year, you may apply a 100% prorated credit for the missed games towards a new league within that time period.

If the injury did not occur in a StinkySocks Hockey game then a doctor’s note stating the nature of your injury and a recommendation that you do not play hockey must be provided to be eligible for cancellation.

Regardless of which option is selected, payment plans installments will continue to run as agreed, unless they are paid off in advance.

RELOCATION – If you have a need to relocated at any point prior to or during your season you may cancel your season pass with the following options with proof of relocation:

  1. Receive a credit to the original form of payment equal to 50% of the prorated cost of the remaining games, less any outstanding payments due.
  2. If you are able to find an eligible player to register for the remaining games of the league then you will may receive a credit equal to 100% of the prorated cost of the remaining games, less any outstanding payments due.

Switching to Another Season Pass

A player can, for any reason, switch to another season pass that is operating concurrently and has availability at the time of the request. The prorated credit of the season that you are transferring from will be applied to the prorated cost of the season that you are transferring to, with any credit balance being issued as a StinkySocks Hockey gift certificate code.

Individual Game Transfers and Credits

Season pass holders qualify for full time player benefits, one of which enables them to transfer into a Hot List game at no cost or apply a $10 credit towards any other game when calling out in advance of any scheduled game. The chosen game must be available at the time the game callout is processed, regardless of whether that game is scheduled before or after the player’s originally scheduled game. This benefit must be on or before the day of the originally scheduled game and applies to both the games in their season pass and their additional No Commitment Hockey bookings.

Cancellation or changes by StinkySocks Hockey

In rare cases it is required for StinkySocks Hockey to cancel a scheduled game. As a rule, there must be at least 8 skaters and 2 goalies OR 10 skaters and 1 goalie scheduled for a Standard Game in order for a game to proceed. If that threshold is not met, StinkySocks Hockey will cancel a game. Please note that the actual amount of skaters/goalies may be different than those scheduled if there is/are no call/no show(s).

Some games may be canceled in the event of weather. All weather-related decisions are deferred host facility as the entity in the best position to make a responsible decision based on the conditions in their area. Facilities may also deem it necessary to cancel a game if they are unable to provide a safe or otherwise usable playing surface.

In the event of a cancelation we will make every attempt to contact players. To facilitate that, it is important to have current contact information on your original season pass order. Players are notified by text message, phone, and/or email. If you would like to be notified by text message (usually the quickest way to get out the message), please be sure that your primary phone number on your order is a number capable of receiving text messages. For any game canceled by StinkySocks players in a member’s season pass, the member may choose to switch to any other game that’s available at that time, be issued a gift code to be used in the future, or receive a refund to the original form of payment.

Participation Eligibility

By registering for a BYOT League, you are purchasing eligibility to participate in each of the series of games that are scheduled for the team on whose roster you are registering, provided that you meet the qualifications for eligibility. You agree to be bound by the rules and policies of the StinkySocks Hockey. It is possible for your team to have more players eligible to play than are allowed to play in any one game. The captain for the team that you have registered for will bear the sole responsibility of determining who will play on a game to game basis.

Cancellation of League Registrations

BYOT League registrations are a commitment and cannot be canceled under any circumstance. All deposits and payments are final. Payment plans are offered as a convenience and do not exempt the player from their obligation to pay their share of the team payment in full under any condition.

Payments

BYOT Leagues are priced PER TEAM, with the total cost of the season divided up amongst all of the players on the team. The individual player cost is determined by the final number or paying players on the team at the beginning of the season. To register for a team, each player must place a non-refundable $100 deposit and select whether the season balance should be paid in full at the start of the season or spread over a payment plan, if made available for the particular season. By registering for a BYOT league, players authorize StinkySocks Hockey to charge the card used for their deposit for the balance of their individual player cost. If a payment has been selected, players further authorize the charges to be made on the schedule offered and any related payment plan fees.

Since the team’s payment is a shared responsibility, if any one player’s payment cannot be collected within 21 days then then that amount due will be assigned to the remaining players on the team, jointly and severally.

Payments received from players added after the team cost is split that then result in a positive balance for the team, less any outstanding player payments, are credited after the conclusion of the of the season. That amount due back is credited equally to those players who paid previous to when the new player(s) were added.

Right and Agreement to Participate

By registering for a tournament or other event that is not specifically addressed elsewhere in the Terms and Conditions of Sale, you are purchasing the non-transferable, right to participate in the event, per the terms outlined on the event page at the time of purchase. You agree to be bound by the rules and policies of the StinkySocks Hockey. For tournaments, you agree to play as scheduled, as your participation directly effects the experience of other participants.

Cancelation

Purchases, including deposits, of any event, including but not limited to tournaments and trips, are non-refundable, unless otherwise stated at the time of purchase. Please refer to the specific terms of the event that you are purchasing for any exceptions.

Agreement to Pay

If you elect a payment plan, you agree to make all payments in full and authorize StinkySocks Hockey to charge your credit card on file in accordance with the payment plan schedule. If the first date of the Payment Plan Schedule has passed then the first installment will be charged immediately and is in addition to any deposit required. Please note that payments may be charged on the scheduled payment date or at any time thereafter.

Payment plans are a structured agreement to pay over time and are not an offer of credit.

Transaction Fees

Transactional fees apply (generally $5/payment), as indicated in the original terms, and are included in the payment installments.

Declined Charges and Collections

You acknowledge responsibility for any outstanding balance that exists as a result of declined charge(s). Any payments that are declined by your bank may be reattempted. Declined payments that are not brought current within 7 days are subject to a $20 internal collections fee. Thereafter, any overdue balance will be subject to a monthly fee of 2%. Players who have an overdue balance are ineligible to participate in any StinkySocks Hockey game or event until the account is brought current and are not eligible for any compensation for games that are missed as a result of ineligibility.

In the event that StinkySocks Hockey must resort to third party collections, or legal action, to collect on your account, you agree to be responsible for any necessary costs incurred in the process.

All participants must read and sign a waiver of liability prior to participating in any game or related event offered through StinkySocks Hockey.

When You Book for Others

Individuals who book on behalf of others are required to provide StinkySocks Hockey with a list of participants so that we can verify eligibility and transfer the purchase into their account(s). When booking on behalf of someone else, you agree to inform your guest(s) that they are not permitted to participate until the read and sign a waiver of liability. Individuals may not participate in any StinkySocks Hockey game or event under any circumstance without a having read and signed a waiver of liability beforehand.

Purchasers agree to observe and obey all the Laws, Rules, Policies, and Regulations, inform all participants and spectators you bring with you of the Laws and Regulations, and obtain the consent of all participants on whose behalf you book, to observe and obey the Laws, Rules, Policies, and Regulations. Laws, Rules, Policies, and Regulations, means all requirements of all laws, orders, ordinances and regulations of the federal, provincial, state, county, and municipal authorities, the terms and conditions of any purchase, policies of the StinkySocks Hockey, polices of any facilities at which a game or event takes place, rules of the game, league, or event(s), and directives and orders from StinkySocks Hockey, our employees, our subcontractors, and the employees of any facility at which a game or event takes place. Purchasers and participants agree to be bound by the final decision of StinkySocks Hockey in the interpretation or any rules and policies.

Participants authorize StinkySocks Hockey and its employees, agents, representatives, subcontractors, and personnel who are acting on behalf of StinkySocks Hockey to create and/or obtain and use their photograph, voice or quotes/excerpts of written or verbally expressed words, video and/or audio recording, or other likeness. Authorization is given by the participant without compensation.

Phone

By providing any phone number, you authorize StinkySocks Hockey to contact you via phone.

Text Messaging

By providing a mobile phone number, you authorize StinkySocks Hockey to contact you via text messaging.

Our mobile text messages are intended for subscribers over the age of 18 and are delivered via a USA-based 10 digit phone number in area code 617. You may receive up to 8 message(s) per month. Message & Data Rates May Apply. This service is available for phones with text messaging capabilities. For help or to request that text messages not be sent to your mobile number, please call the league office at 617-440-7825 or email office@stinkysocks.net.

Email

By providing any email address, you authorize StinkySocks Hockey to contact you via email. Email is the primary source of transaction communication that pertains to your league, game, or other event. These include order confirmations, payment confirmations, league welcomes, team assignments, renewals, cancelations, changes, customer service requests, etc.

Occasionally, personalized emails may be sent to you based on your playing history to alert you to new options that fit your profile. To opt out of such email, please contact the league office.

Mass marketing emails can be opted into at the time of purchase of any time thereafter. To unsubscribe for such email, simply click “unsubscribe” at the bottom of any such email or contact the league office.

(a) IN THE EVENT YOU OR ANY OF THE PARTICIPANTS ON WHOSE BEHALF YOU BOOK ARE INJURED, BECOME ILL, OR DIE, OR YOUR PROPERTY IS LOST OR DAMAGED, STINKYSOCKS HOCKEY WILL NOT BE LIABLE TO YOU OR YOUR PARTICIPANTS FOR ANY DAMAGES UNLESS THE OCCURRENCE WAS DUE TO OUR NEGLIGENCE OR WILLFUL FAULT. WE DISCLAIM LIABILITY TO YOU OR YOUR PARTICIPANTS UNDER ANY CIRCUMSTANCES FOR INFLICTION OF EMOTIONAL DISTRESS, MENTAL SUFFERING OR PSYCHOLOGICAL INJURY WHICH WAS NOT: (i) THE RESULT OF PHYSICAL INJURY TO YOU OR YOUR PARTICIPANTS CAUSED BY THE NEGLIGENCE OR FAULT OF AN EMPLOYEE; (ii) THE RESULT OF YOU HAVING BEEN AT ACTUAL RISK OF PHYSICAL INJURY, AND SUCH RISK WAS CAUSED BY THE NEGLIGENCE OR FAULT OF AN EMPLOYEE; OR (iii) INTENTIONALLY INFLICTED BY AN EMPLOYEE. IN NO EVENT WILL WE BE LIABLE TO YOU FOR CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES. (b) WE ASSUME NO LIABILITY IN RESPECT OF THE ACTS OR OMISSIONS OF ANY THIRD PARTY. YOU AND YOUR PARTICIPANTS, ON BEHALF OF YOURSELF AND ANY AND ALL OF YOUR HEIRS, SUCCESSORS AND ASSIGNS, COVENANT NOT TO SUE OR TO INSTITUTE OR CAUSE TO BE INSTITUTED ANY KINDS OF CLAIM OR ACTION IN ANY FOREIGN, FEDERAL, STATE OR LOCAL AGENCY OR COURT AGAINST US ARISING OUT OF, IN THE COURSE OF, FROM OR ATTRIBUTABLE TO ANY GAME OR EVENT.

StinkySocks Hockey reserves the right to cancel any league, game, or event, for any reason that StinkySocks Hockey, in its sole discretion, deems necessary.

In the event of inclement weather, StinkySocks Hockey yields to the facility where the game is to be played (or the event held) to determine in their best judgement whether or not they should remain open. When the facility is to remain open, all games will continue as scheduled. If they are to close then the game will be canceled or rescheduled. Facilities may also deem it necessary to cancel a game if they are unable to provide a safe or otherwise usable playing surface.

In the event of a cancelation we will make every attempt to contact players, or the team captain in the case of a team-based league, such as BYOT. To facilitate that, it is important to have current contact information on your original order. Players are notified by text message, phone, and/or email. If you would like to be notified by text message (usually the quickest way to get out the message), please be sure that your primary phone number of your order is a number capable of receiving text messages.

Purchaser agrees to indemnify and hold StinkySocks Hockey, our employees, our subcontractors, owners and agents harmless for (a) any damages, liabilities, losses, penalties, fines, charges or other expense incurred by or imposed upon us, our employees, our subcontractors, owners or agents as a result of any act, omission or violation of Laws or Regulations by you or any participant for whom you are responsible; and (b) any liability, cost or expense (including all legal expenses) incurred by or imposed upon us, our employees, our subcontractors, owners or agents associated with the defense or settlement of any claim, directly or indirectly related to personal injury, death or property damage relating to any act of you, or any participants on whose behalf you book.

StinkySocks Hockey shall not be responsible for any loss, damage, delay or failure of performance arising or resulting from: acts of God; acts of war; acts of public enemies, strike or omission; restriction by foreign government, or anything whatsoever beyond our control.