We’ve updated our Terms of Purchase with the release of our new membership levels and benefits. With this revision comes a new set clear set of guidelines for our players. Below are the Terms and Conditions of Sale that contain those guidelines.
General Terms and Conditions
Please review your order carefully following your purchase to be sure that it is correct. If you do not receive in order number (in the form of a confirmation page or email) after submitting payment information, or if you receive an error message or service interruption after submitting payment information, we ask that you please call the league office at 617-440-PUCK to confirm that your order was placed successfully. If it was not, it’s likely that only you may be aware of any problems that may have occurred during the purchase process.
Returns and Exchange of Goods
All durable goods that are in their original condition may be returned for a full refund within 30 days or purchase, with the exception of clearance items (denoted with a price that ends in .01). Jerseys that have been taken out of the package can still be returned, provided that they have not been worn or washed.
HOW TO GET A RETURN STARTED
To return an item, contact the StinkySocks Hockey league office at 617-440-PUCK to obtain a return authorization number and then return your items via a traceable carrier. All returns should be addressed to: StinkySocks Hockey 369 Congress St, Floor 6R Boston, MA 02110
WHERE’S MY MONEY?
Once your return is received it will be processed within 2 business days. Once processed, your refund will be issued to the original form of payment and you will receive an automated notice for refund via email. Funds leave our bank immediately but please allow 2-5 business days, depending on your bank, for the refund to appear on your credit card or bank statement. Refunds issued back to a StinkySocks Hockey gift code are available for use immediately following confirmation of your refund.
Unfortunately, we cannot refund shipping charges and you are responsible for covering the cost of shipping your item(s) back. In order to save on shipping, we welcome you to stop by our office to make your return or exchange.
Returned Payments and Overdue Balances
Any returned payments, including returned checks or credit card disputes, are subject to a $40 handling fee, and will result in an overdue balance on your account.
Any overdue balance will be subject to a monthly fee of 2%. Players who have an overdue balance are ineligible to participate in any StinkySocks Hockey game or event until the account is brought current and are not eligible for any compensation for games that are missed as a result of ineligibility. In the event that StinkySocks Hockey must resort to third party collections, or legal action, to collect on your account, you agree to be responsible for any necessary costs incurred in the process.
AGREEMENT TO PAY
If you elect a payment plan, you agree to make all payments in full and authorize StinkySocks Hockey to charge your credit card on file in accordance with the payment plan schedule. If the first date of the Payment Plan Schedule has passed then the first installment will be charged immediately and is in addition to any deposit required. Please note that payments may be charged on the scheduled payment date or at any time thereafter. Payment plans are a structured agreement to pay over time and are not an offer of credit.
Transactional fees apply (generally $5/payment), as indicated in the original terms, and are included in the payment installments.
DECLINED CHARGES AND COLLECTIONS
You acknowledge responsibility for any outstanding balance that exists as a result of declined charge(s). Any payments that are declined by your bank may be reattempted. Declined payments that are not brought current within 7 days are subject to a $20 internal collections fee. Thereafter, any overdue balance will be subject to a monthly fee of 2%. Players who have an overdue balance are ineligible to participate in any StinkySocks Hockey game or event until the account is brought current and are not eligible for any compensation for games that are missed as a result of ineligibility. In the event that StinkySocks Hockey must resort to third party collections, or legal action, to collect on your account, you agree to be responsible for any necessary costs incurred in the process.
Compliance with Laws, Rules, Policies, and Regulations
Purchasers agree to observe and obey all the Laws, Rules, Policies, and Regulations, inform all participants and spectators you bring with you of the Laws and Regulations, and obtain the consent of all participants on whose behalf you book, to observe and obey the Laws, Rules, Policies, and Regulations. Laws, Rules, Policies, and Regulations, means all requirements of all laws, orders, ordinances and regulations of the federal, provincial, state, county, and municipal authorities, the terms and conditions of any purchase, policies of the StinkySocks Hockey, polices of any facilities at which a game or event takes place, rules of the game, league, or event(s), and directives and orders from StinkySocks Hockey, our employees, our subcontractors, and the employees of any facility at which a game or event takes place. Purchasers and participants agree to be bound by the final decision of StinkySocks Hockey in the interpretation or any rules and policies.
Authorization for Use of Image, Voice, Performance, or Likeness
Participants authorize StinkySocks Hockey and its employees, agents, representatives, subcontractors, and personnel who are acting on behalf of StinkySocks Hockey to create and/or obtain and use their photograph, voice or quotes/excerpts of written or verbally expressed words, video and/or audio recording, or other likeness. Authorization is given by the participant without compensation.
Authorization for Communication
By providing any phone number, you authorize StinkySocks Hockey to contact you via phone.
By providing a mobile phone number, you authorize StinkySocks Hockey to contact you via text messaging. Our mobile text messages are intended for subscribers over the age of 18 and are delivered via a USA-based 10 digit phone number in area code 617. You may receive up to 8 message(s) per month. Message & Data Rates May Apply. This service is available for phones with text messaging capabilities. For help or to request that text messages not be sent to your mobile number, please call the league office at 617-440-7825 or email firstname.lastname@example.org. Email By providing any email address, you authorize StinkySocks Hockey to contact you via email. Email is the primary source of transaction communication that pertains to your league, game, or other event. These include order confirmations, payment confirmations, league welcomes, team assignments, renewals, cancelations, changes, customer service requests, etc. Occasionally, personalized emails may be sent to you based on your playing history to alert you to new options that fit your profile. To opt out of such email, please contact the league office. Mass marketing emails can be opted into at the time of purchase of any time thereafter. To unsubscribe for such email, simply click “unsubscribe” at the bottom of any such email or contact the league office.
Limitation of Liability
(a) IN THE EVENT YOU OR ANY OF THE PARTICIPANTS ON WHOSE BEHALF YOU BOOK ARE INJURED, BECOME ILL, OR DIE, OR YOUR PROPERTY IS LOST OR DAMAGED, STINKYSOCKS HOCKEY WILL NOT BE LIABLE TO YOU OR YOUR PARTICIPANTS FOR ANY DAMAGES UNLESS THE OCCURRENCE WAS DUE TO OUR NEGLIGENCE OR WILLFUL FAULT. WE DISCLAIM LIABILITY TO YOU OR YOUR PARTICIPANTS UNDER ANY CIRCUMSTANCES FOR INFLICTION OF EMOTIONAL DISTRESS, MENTAL SUFFERING OR PSYCHOLOGICAL INJURY WHICH WAS NOT: (i) THE RESULT OF PHYSICAL INJURY TO YOU OR YOUR PARTICIPANTS CAUSED BY THE NEGLIGENCE OR FAULT OF AN EMPLOYEE; (ii) THE RESULT OF YOU HAVING BEEN AT ACTUAL RISK OF PHYSICAL INJURY, AND SUCH RISK WAS CAUSED BY THE NEGLIGENCE OR FAULT OF AN EMPLOYEE; OR (iii) INTENTIONALLY INFLICTED BY AN EMPLOYEE. IN NO EVENT WILL WE BE LIABLE TO YOU FOR CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES. (b) WE ASSUME NO LIABILITY IN RESPECT OF THE ACTS OR OMISSIONS OF ANY THIRD PARTY. YOU AND YOUR PARTICIPANTS, ON BEHALF OF YOURSELF AND ANY AND ALL OF YOUR HEIRS, SUCCESSORS AND ASSIGNS, COVENANT NOT TO SUE OR TO INSTITUTE OR CAUSE TO BE INSTITUTED ANY KINDS OF CLAIM OR ACTION IN ANY FOREIGN, FEDERAL, STATE OR LOCAL AGENCY OR COURT AGAINST US ARISING OUT OF, IN THE COURSE OF, FROM OR ATTRIBUTABLE TO ANY GAME OR EVENT.
WHEN YOU BOOK FOR OTHERS
Individuals who book on behalf of others are required to provide StinkySocks Hockey with a list of participants so that we can verify eligibility and transfer the purchase into their account(s). When booking on behalf of someone else, you agree to inform your guest(s) that they are not permitted to participate until the read and sign a waiver of liability. Individuals may not participate in any StinkySocks Hockey game or event under any circumstance without a having read and signed a waiver of liability beforehand.
Cancelations by StinkySocks Hockey
StinkySocks Hockey reserves the right to cancel any league, game, or event, for any reason that StinkySocks Hockey, in its sole discretion, deems necessary. In the event of inclement weather, StinkySocks Hockey yields to the facility where the game is to be played (or the event held) to determine in their best judgement whether or not they should remain open. When the facility is to remain open, all games will continue as scheduled. If they are to close then the game will be canceled or rescheduled. Facilities may also deem it necessary to cancel a game if they are unable to provide a safe or otherwise usable playing surface. In the event of a cancelation we will make every attempt to contact players, or the team captain in the case of a team-based league, such as BYOT. To facilitate that, it is important to have current contact information on your original order. Players are notified by text message, phone, and/or email. If you would like to be notified by text message (usually the quickest way to get out the message), please be sure that your primary phone number of your order is a number capable of receiving text messages.
Purchaser agrees to indemnify and hold StinkySocks Hockey, our employees, our subcontractors, owners and agents harmless for (a) any damages, liabilities, losses, penalties, fines, charges or other expense incurred by or imposed upon us, our employees, our subcontractors, owners or agents as a result of any act, omission or violation of Laws or Regulations by you or any participant for whom you are responsible; and (b) any liability, cost or expense (including all legal expenses) incurred by or imposed upon us, our employees, our subcontractors, owners or agents associated with the defense or settlement of any claim, directly or indirectly related to personal injury, death or property damage relating to any act of you, or any participants on whose behalf you book.
StinkySocks Hockey shall not be responsible for any loss, damage, delay or failure of performance arising or resulting from: acts of God; acts of war; acts of public enemies, strike or omission; restriction by foreign government, or anything whatsoever beyond our control.