Please review your order carefully following your purchase to be sure that it is correct. If you do not receive in order number (in the form of a confirmation page or email) after submitting payment information, or if you receive an error message or service interruption after submitting payment information, we ask that you please call the league office at 617-440-PUCK to confirm that your order was placed successfully. If it was not, it’s likely that only you may be aware of any problems that may have occurred during the purchase process.

All durable goods that are in their original condition may be returned for a full refund within 30 days or purchase, with the exception of clearance items (denoted with a price that ends in .01).

Jerseys that have been taken out of the package can still be returned, provided that they have not been worn or washed.

How to get a return started

To return an item, contact the StinkySocks Hockey league office at 617-440-PUCK to obtain a return authorization number and then return your items via a traceable carrier. All returns should be addressed to:

StinkySocks Hockey
760 Adams St, Suite 2
Boston, MA 02122

Where’s my money?

Once your return is received it will be processed within 2 business days. Once processed, your refund will be issued to the original form of payment and you will receive an automated notice for refund via email. Funds leave our bank immediately but please allow 2-5 business days, depending on your bank, for the refund to appear on your credit card or bank statement. Refunds issued back to a StinkySocks Hockey gift code are available for use immediately following confirmation of your refund.

Shipping

Unfortunately, we cannot refund shipping charges and you are responsible for covering the cost of shipping your item(s) back. In order to save on shipping, we welcome you to stop by our office to make your return or exchange.

Right and Agreement to Participate

By purchasing a No Commitment Hockey (“NCH”) game, you are purchasing the non-transferable right to participate in the game that you have selected and agree to be bound by the rules and policies of the league. Since your attendance directly affects the experience of other players, you agree to give notice to the league in accordance with our attendance policy in the event that you cannot attend the game that you have purchased.

Cancelations or Changes

NCH games can be canceled for any reason with a full refund by contacting the league office within 2 hours of booking, provided that the game time is more than 4 hours from the time of cancelation. After that time period, you may cancel up until 48 hours prior to your game for a refund in the amount of 25% of your original purchase price, issued as a promotional gift card that can be used towards another game or anything at stinkysocks.net within 30 days of issue.

INJURIES – If you become injured at any point prior to your NCH game you may cancel your game and receive a credit in the amount of 50% of the price paid for the game, provided that notification and documentation (if applicable) is received at least 4 hours prior to your game. If you are able to find another eligible player to register for the game, backfilling your own spot, then you will receive a credit in the full amount of the price paid. If the injury did not occur in a StinkySocks Hockey game then a doctor’s note stating the nature of your injury and a recommendation that you not play hockey must be provided to be eligible for cancelation. All injury credits are issued as a StinkySocks Hockey gift certificate codes that do not expire so that you can play again when you’re fit to do so.

Unfortunately we cannot provide a refund or credits for any cancelation not covered above, including but not limited to, change of schedule, illness, weather, or other unforeseen circumstance.

Please note that certain players may be entitled to additional membership level benefits that provide more flexibility for NCH game cancelation.

Right to Participate

By purchasing a skills clinic session, you are purchasing the non-transferable right to participate in the game that you have selected and agree to be bound by the rules and policies of the league.

Cancelations or Changes

Skills clinics can be canceled for any reason with a full refund by contacting the league office within 2 hours of booking, provided that the clinic time is more than 4 hours from the time of cancelation. After that time period, you may cancel up until 48 hours prior to your clinic for a refund in the amount of 25% of your original purchase price, issued as a promotional gift card that can be used towards another game or anything at stinkysocks.net within 30 days of issue.

INJURIES – If you become injured at any point prior to your skills clinic you may cancel your skills clinic and receive a credit in the amount of 50% of the price paid for the game, provided that notification and documentation (if applicable) is received at least 4 hours prior to your clinic. If you are able to find another eligible to register for the same clinic, backfilling your spot, then you will receive a credit in the full amount of the price paid. If the injury did not occur in a StinkySocks Hockey game then a doctor’s note stating the nature of your injury and a recommendation that you not play hockey must be provided to be eligible for cancelation. All injury credits are issued as a StinkySocks Hockey gift certificate codes that do not expire so that you can play again when you’re fit to do so.

Unfortunately we cannot provide a refund or credits for any cancelation not covered above, including but not limited to, change of schedule, illness, weather, or other unforeseen circumstance.

Please note that certain players may be entitled to additional membership level benefits that provide more flexibility for skills clinic cancelation (covered under the same benefits as No Commitment Hockey games).

Right and Agreement to Participate

By registering for an Open League, you are purchasing the non-transferable right to participate in each of the series of games that are stated to be a part of that league and you agree to be bound by the rules and policies of the StinkySocks Hockey. Since your attendance directly affects the experience of other players, you agree to give notice to the league in accordance with our attendance policy in the event that you cannot attend any game that is a part of your league.

Cancelation of League Registrations

The purchase of an Open League can be canceled at any time up until 2 weeks prior to the date that the first game is scheduled for a full refund to the original form of payment.

INJURIES – If you become injured at any point prior to or during your Open League season you may cancel your league. When doing so, you will receive a credit equal to 50% of the prorated cost of the remaining games. If you are able to find a eligible player to register for the remaining games of the league then you will receive a credit equal to 100% of the prorated cost of the remaining games. If the injury did not occur in a StinkySocks Hockey game then a doctor’s note stating the nature of your injury and a recommendation that you not play hockey must be provided to be eligible for cancelation. All injury credits are issued as StinkySocks Hockey gift certificate codes that do not expire so that you can start up again when you’re fit to do so.

Switching to Another Open League

A player can, for any reason, switch to another Open League that is operating in the same season and has availability at the time of request. The prorated credit of the league that you are transferring from will be applied to prorated cost of the league that you are transferring to, with any credit balance being issued as a StinkySocks Hockey gift certificate code.

Individual Game Transfers and Credits

Games that are scheduled as a part of your Open League can be exchanged up until 48 hours prior to the game time for a $10 credit, issued as a coupon code that can be used to book any No Commitment Hockey game within 30 days. You may also choose to transfer into any hot list game that has availability at the time of your request is fulfilled, provided that you make your cancelation request (game callout) more than 2 hours prior to game time. As a Full Time Member, your benefits also extend to No Commitment Hockey games. Game cancelations cannot be reversed.

Right and Agreement to Participate

By registering for a tournament or other event that is not specifically addressed elsewhere in the Terms and Conditions of Sale, you are purchasing the non-transferable, right to participate in the event, per the terms outlined on the event page at the time of purchase. You agree to be bound by the rules and policies of the StinkySocks Hockey. For tournaments, you agree to play as scheduled, as your participation directly effects the experience of other participants.

Cancelation

Purchases, including deposits, of any event, including but not limited to tournaments and trips, are non-refundable, unless otherwise stated at the time of purchase. Please refer to the specific terms of the event that you are purchasing for any exceptions.

Agreement to Pay

If you elect a payment plan, you agree to make all payments in full and authorize StinkySocks Hockey to charge your credit card on file in accordance with the payment plan schedule. If the first date of the Payment Plan Schedule has passed then the first installment will be charged immediately and is in addition to any deposit required. Please note that payments may be charged on the scheduled payment date or at any time thereafter.

Payment plans are a structured agreement to pay over time and are not an offer of credit.

Transaction Fees

Transactional fees apply (generally $5/payment), as indicated in the original terms, and are included in the payment installments.

Declined Charges and Collections

You acknowledge responsibility for any outstanding balance that exists as a result of declined charge(s). Any payments that are declined by your bank may be reattempted. Declined payments that are not brought current within 7 days are subject to a $20 internal collections fee. Thereafter, any overdue balance will be subject to a monthly fee of 2%. Players who have an overdue balance are ineligible to participate in any StinkySocks Hockey game or event until the account is brought current and are not eligible for any compensation for games that are missed as a result of ineligibility.

In the event that StinkySocks Hockey must resort to third party collections, or legal action, to collect on your account, you agree to be responsible for any necessary costs incurred in the process.

All participants must read and sign a waiver of liability prior to participating in any game or related event offered through StinkySocks Hockey.

When You Book for Others

Individuals who book on behalf of others are required to provide StinkySocks Hockey with a list of participants so that we can verify eligibility. When booking on behalf of someone else, you agree to inform your guest(s) that they are not permitted to participate until the read and sign a waiver of liability. Individuals may not participate in any StinkySocks Hockey game or event under any circumstance without a having read and signed a waiver of liability beforehand.

Purchasers agree to observe and obey all the Laws, Rules, Policies, and Regulations, inform all participants and spectators you bring with you of the Laws and Regulations, and obtain the consent of all participants on whose behalf you book, to observe and obey the Laws, Rules, Policies, and Regulations. Laws, Rules, Policies, and Regulations, means all requirements of all laws, orders, ordinances and regulations of the federal, provincial, state, county, and municipal authorities, the terms and conditions of any purchase, policies of the StinkySocks Hockey, polices of any facilities at which a game or event takes place, rules of the game, league, or event(s), and directives and orders from StinkySocks Hockey, our employees, our subcontractors, and the employees of any facility at which a game or event takes place. Purchasers and participants agree to be bound by the final decision of StinkySocks Hockey in the interpretation or any rules and policies.

Participants authorize StinkySocks Hockey and its employees, agents, representatives, subcontractors, and personnel who are acting on behalf of StinkySocks Hockey to create and/or obtain and use their photograph, voice or quotes/excerpts of written or verbally expressed words, video and/or audio recording, or other likeness. Authorization is given by the participant without compensation.

Text Messaging

By providing a mobile phone number, you authorize StinkySocks Hockey to contact you via text messaging.

Summary Terms & Conditions: Our mobile text messages are intended for subscribers over the age of 18 and are delivered via USA short code 99000. You may receive up to 4 message(s) per month of text alerts. Message & Data Rates May Apply. This service is available for phones with text messaging capabilities, and subscribers on AT&T, Verizon Wireless, T-Mobile®, Sprint, Virgin Mobile USA, Cincinnati Bell, Centennial Wireless, Unicel, U.S. Cellular®, and Boost. For help, text HELP to 99000, email office@stinkysocks.net, or call 617-440-PUCK. You may stop mobile subscriptions at any time by text messaging STOP to short code 99000.

(a) IN THE EVENT YOU OR ANY OF THE PARTICIPANTS ON WHOSE BEHALF YOU BOOK ARE INJURED, BECOME ILL, OR DIE, OR YOUR PROPERTY IS LOST OR DAMAGED, STINKYSOCKS HOCKEY WILL NOT BE LIABLE TO YOU OR YOUR PARTICIPANTS FOR ANY DAMAGES UNLESS THE OCCURRENCE WAS DUE TO OUR NEGLIGENCE OR WILLFUL FAULT. WE DISCLAIM LIABILITY TO YOU OR YOUR PARTICIPANTS UNDER ANY CIRCUMSTANCES FOR INFLICTION OF EMOTIONAL DISTRESS, MENTAL SUFFERING OR PSYCHOLOGICAL INJURY WHICH WAS NOT: (i) THE RESULT OF PHYSICAL INJURY TO YOU OR YOUR PARTICIPANTS CAUSED BY THE NEGLIGENCE OR FAULT OF AN EMPLOYEE; (ii) THE RESULT OF YOU HAVING BEEN AT ACTUAL RISK OF PHYSICAL INJURY, AND SUCH RISK WAS CAUSED BY THE NEGLIGENCE OR FAULT OF AN EMPLOYEE; OR (iii) INTENTIONALLY INFLICTED BY AN EMPLOYEE. IN NO EVENT WILL WE BE LIABLE TO YOU FOR CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES. (b) WE ASSUME NO LIABILITY IN RESPECT OF THE ACTS OR OMISSIONS OF ANY THIRD PARTY. YOU AND YOUR PARTICIPANTS, ON BEHALF OF YOURSELF AND ANY AND ALL OF YOUR HEIRS, SUCCESSORS AND ASSIGNS, COVENANT NOT TO SUE OR TO INSTITUTE OR CAUSE TO BE INSTITUTED ANY KINDS OF CLAIM OR ACTION IN ANY FOREIGN, FEDERAL, STATE OR LOCAL AGENCY OR COURT AGAINST US ARISING OUT OF, IN THE COURSE OF, FROM OR ATTRIBUTABLE TO ANY GAME OR EVENT.

StinkySocks Hockey reserves the right to cancel any league, game, or event, for any reason that StinkySocks Hockey, in its sole discretion, deems necessary.

In the event of inclement weather, StinkySocks Hockey yields to the facility where the game is to be played (or the event held) to determine in their best judgement whether or not they should remain open. When the facility is to remain open, all games will continue as scheduled. If they are to close then the game will be canceled or rescheduled.

In the event of a cancelation, we will make every attempt to give advance notice via the email address and phone number that was provided at the time of purchase. Credits for canceled games will be issued in the form of a StinkySocks Hockey gift certificate code in the amount of the purchase price (or prorated purchase price in the case of leagues). Gift certificate codes that are issued as a result of a game canceled by StinkySocks Hockey are eligible to be exchanged for a credit to the original form of payment if desired. All credits for canceled events, or leagues will be issued as a refund to the original form or payment.

Purchaser agrees to indemnify and hold StinkySocks Hockey, our employees, our subcontractors, owners and agents harmless for (a) any damages, liabilities, losses, penalties, fines, charges or other expense incurred by or imposed upon us, our employees, our subcontractors, owners or agents as a result of any act, omission or violation of Laws or Regulations by you or any participant for whom you are responsible; and (b) any liability, cost or expense (including all legal expenses) incurred by or imposed upon us, our employees, our subcontractors, owners or agents associated with the defense or settlement of any claim, directly or indirectly related to personal injury, death or property damage relating to any act of you, or any participants on whose behalf you book.

StinkySocks Hockey shall not be responsible for any loss, damage, delay or failure of performance arising or resulting from: acts of God; acts of war; acts of public enemies, strike or omission; restriction by foreign government, or anything whatsoever beyond our control.